Fred Perry Customer Team

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  • What are my delivery options?

    At Fred Perry, we are proud to offer a selection of secure and hassle-free delivery options and costs.You only pay one flat rate no matter how many items you order and our carefully selected delive...

  • Middle East Privacy Policy

    Last Modified: 16 June 2021 Fred Perry Limited (“Fred Perry”), Beside Trading Co. Limited (“Beside”) and their affiliates (collectively, “us”, or “we”) are committed to safeguarding and respecting ...

  • What is Subculture?

    Subculture is Fred Perry's new music initiative bringing you the brightest young talent on the music scene, alongside the cream of British music artists that have a long standing relationship with ...

  • Is it safe to shop at fredperry.com?

    We use industry standard Secure Socket Layer (SSL) encryption; details such as your name, address and other critically sensitive information are encrypted before the information transfers from your...

  • Cookie Policy

    Last modified: October 2016Fred Perry Limited and its affiliates (collectively, Fred Perry) respect your privacy and we aim to keep you informed about how we gather and use your information. This C...

  • What currency are our online prices ?

    Prices are displayed in Saudi Riyal (SAR) in our fredperry.com/sa-en/ or fredperry.com/sa-ar/ website, therefore any purchases made on this site will be charged in that currency.

  • I have tried to place an order and haven't had an order confirmation, but money has left my account

    If you failed to reach the order confirmation screen (and to receive an order number), it is likely that your order has not been successful. If this is the case and money has been removed from your...

  • What happens if the payment screen is timing out or appears frozen?

    In a small number of cases, this may occur when connecting to your card issuer's page during their additional security check probably due to your preferences set with your current browser.Please tr...

  • My payment has been declined

    Firstly, we would suggest to check that the card details you entered are correct and the billing address matches up exactly with the information held by your card issuer.If the problem still occurs...

  • When will my bank account be charged?

    As soon as your card is authorised, your card will be charged and you will receive an email confirming that your order has been successful.If your card is not authorised, payment will not be taken,...