At Fred Perry we want you to be delighted every time you shop with us. Occasionally though, we know you may wish to change your mind.
If you need to return an unused item you can do so within 30 days after delivery, for an exchange or refund as required. You must have a valid receipt for us to process a refund. No refund or exchange will be issued after 30 days.
Once we receive your parcel, it will be processed within 14 working days (during busy periods this can vary). Please allow an additional 7-10 days for the credit to post to your account, as each bank's processing times varies.
Please note that we do not have any control over this part of the process. We are not liable for, and cannot take any responsibility for, any bank charges that you may incur during the refund process.
We will refund you the monetary value of the items returned to us, at the price you purchased them.
The goods must be returned in the same condition as received and if possible with all packaging. Items returned must be unworn, in re-sellable condition and with tickets intact. Please note that we do not offer refunds or exchanges on our swimwear items, unless faulty. Fred Perry reserves the rights to refuse a refund or exchange if the goods returned are deemed to have been damaged, worn or tampered with. This does not affect your statutory rights.
Items must be returned in the country of purchase.
Refunds can only be made to the original card of purchase
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